Quality management system (QMS)
GSK has developed a comprehensive system of QMS by aligning internationally recognised standards and best practices. The primary goal of this vital exercise is to provide safe and effective products for patients and customers, satisfying the stringent requirements of the regulators and the needs of our shareholders.
For GSK to remain an indisputable industry leader, the company has set a list of stringent criteria that ensures all customer needs are achieved.
- Standards:
- Global quality policies
- Global quality guidelines
- Global quality management processes
- Training
- Material
- Auditing
- Continuous improvement
GSK’s Quality Management System is an innovative yet practical tool that is benchmarked against all international standards and guidelines ensuring risk minimisation, and more importantly top-notch managerial skills.
Our QMS is a ‘living system’ which focuses on the ever changing needs of our main customer groups – patients, regulators, company / shareholders. This is a fast-paced world and industry where changes are constant, and the QMS has been created to ascertain that everything is managed in a controlled and proficient manner.
To reiterate GSK’s quality statement:
“Quality is at the heart of everything we do – from the discovery of the molecule through to product development, manufacture, supply and sale – and vital to all the services that support our business performance.” – JP Garnier, Chief Executive Officer
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